Terms & Conditions
Last Updated: 23/05/2026
Welcome to Sfusion24 Ventures. These Terms and Conditions govern your use of our website. Purchases, projects, and services are also subject to the terms agreed in the relevant quotation, order confirmation, or service agreement.
1. Website Use
You may use this website to explore our products, solutions, and services and submit business enquiries. You must not misuse the website, introduce harmful software, attempt unauthorised access, or interfere with its operation.
Information submitted through our enquiry forms must be accurate and must not infringe the rights of others.
2. Product and Service Information
Our website provides general information about our technology solutions, hardware, consumables, security seals, channel partner products, and related services.
We make reasonable efforts to keep this information accurate. However, product specifications, images, availability, and service details may change. Please confirm the relevant specifications and suitability with our team before placing an order.
3. Enquiries, Quotations and Orders
Submitting an enquiry or requesting a quotation does not constitute a confirmed order. Orders become binding only when accepted in writing by authorised representatives of both parties.
Quotations are subject to their stated validity period, specifications, availability, and commercial terms. Any changes to quantities, requirements, or project scope may require a revised quotation.
4. Pricing and Payment
Prices, applicable taxes, shipping charges, installation costs, and payment schedules will be specified in the relevant quotation or agreement.
Payments must be made according to the agreed terms. Any additional work or charges outside the approved scope require written agreement before proceeding.
5. Delivery and Service Execution
Delivery dates and project timelines will be communicated during order or project confirmation. Unless expressly agreed as binding, timelines are estimates and may depend on product availability, supplier schedules, site readiness, and customer approvals.
We will communicate material delays and coordinate any necessary changes with the customer.
6. Customer Responsibilities
Customers are responsible for providing accurate specifications, application details, and relevant operating requirements.
Where installation, integration, or on-site services are required, customers must provide the agreed access, facilities, permissions, and technical information. Products must be used according to applicable instructions and agreed operating conditions.
7. Warranties and Support
Warranty coverage, where applicable, will be specified in the product documentation, quotation, or agreement. Manufacturer-supplied products may be covered by the relevant manufacturer’s warranty terms.
Maintenance, technical assistance, replacement arrangements, and response times depend on the support package or service agreement purchased. Nothing in these terms limits any warranty or remedy required by applicable law.
8. Cancellations, Returns and Refunds
Cancellation, return, and refund terms will be communicated in the relevant quotation or order agreement before acceptance.
Customised products, specially procured items, and work already undertaken may be subject to specific conditions disclosed before order confirmation. These conditions do not affect rights or remedies available under applicable law.
If an item arrives damaged, defective, or different from the confirmed order, please contact our team promptly with the order details and supporting information.
9. Intellectual Property
Website content, including text, graphics, designs, and original materials, belongs to Sfusion24 Ventures or its respective owners. Third-party names, trademarks, and logos remain the property of their owners.
You may view and share links to our website for legitimate business purposes. Reproducing, modifying, or commercially distributing website content requires prior permission from the relevant rights holder.
Ownership and licensing of software, customised developments, and project deliverables will be governed by the applicable project agreement.
10. Third-Party Links
Our website may include links to manufacturers, partners, or other external websites. These websites operate independently and are governed by their own terms and privacy policies.
We do not control their content, availability, or practices. Including a link does not create any additional warranty or commitment on our part.
11. Privacy
Personal information submitted through this website will be handled as described in our Privacy Policy. Please refer to that policy for details about how information is collected, used, and protected.
12. Website Availability and Liability
We take reasonable steps to maintain the website but cannot guarantee uninterrupted access or that all content will always be free from errors.
To the extent permitted by applicable law, we are not responsible for indirect or consequential losses arising from website use or temporary unavailability. Liability relating to supplied products or services will be governed by the relevant agreement and applicable law.
Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited.
13. Governing Law and Disputes
These terms are governed by the laws of India. If a concern arises, please contact us so that we can first attempt to resolve it through discussion.
Any unresolved dispute may be referred to the competent courts or other authorities available under applicable law. This clause does not restrict any statutory complaint or remedy.
14. Changes to These Terms
We may update these terms to reflect changes to our website, business practices, or applicable requirements. Revised terms will be published on this page with an updated date and will apply prospectively.
Updates to this page do not alter previously accepted orders or signed agreements without the required agreement of the parties.
15. Contact Us
For questions about these Terms and Conditions, please contact:
Sfusion24 Ventures
Bengaluru, Karnataka, India
Email: projects@sfusion24.com
Phone: +91 9379393328 / +91 8050015333